Privacy Policy

Protection of Personal Information Notice

Introduction

At Biddulphs International, we have a long-standing commitment to protecting the privacy of the information entrusted to us. We view this commitment as essential to our operations. The confidentiality and security of our customers’ and employees’ information form an integral part of our business conduct.

Our pledge is to uphold business practices that protect your personal information in accordance with our Privacy Policy. This Privacy Statement pertains to all personal information we handle or obtain within South Africa.

Biddulphs presents this statement outlining our fundamental policies concerning the protection of personal information of our customers, job applicants, and employees.

Privacy Statement

We are committed to complying with the Protection of Personal Information Act as well as all other relevant laws, regulations, and guidelines issued by our regulators, this Privacy Policy statement, and any other documentation which may govern your relationship with Biddulphs.

In instances where it is necessary to obtain personal information, we will only do so by lawful and fair means. Should you be a job applicant and provide us with the names and contact details of referees, we will interpret your provision of this information as consent for us to contact those referees for additional information about you.

We will use your personal information only within the scope of achieving the following purposes:

Staff

a. Evaluating your suitability for employment at Biddulphs. b. As required during your employment for company and statutory purposes.

Customer

a. Fulfilling our obligations arising from any contracts between you and us. b. Confirming and verifying your authorization as a customer for security purposes.

We will not obtain from you, use, or provide to a third party, information regarding political views, religion, affiliation with any labour union, ethnicity, domicile of origin, health care, and sexual life, except as necessary for our proper business management or as mandated by law.

We may outsource all or part of your personal information handling to third parties, approved by us, in order to accomplish the purposes outlined in the previous section. We will supervise any outsourced service provider to ensure the personal information is secure in accordance with applicable laws and guidelines.

We will implement necessary and adequate security measures and exercise adequate supervision over all officers, employees, and any outsourced service providers to protect your personal information against leaks, loss, or damage.

You may request the disclosure of the personal information we hold on you, or request the amendment, removal, or updating of such personal information by writing to the information desk at the address provided below. After verifying your identity, we will address your request in accordance with applicable laws and guidelines.

For any questions or comments regarding your personal information or this statement, please contact our Information Helpdesk for Personal Information:

Contact Information

• Head Office: 189 Rooiberg Street, N4 Gateway, Willow Park Manor, Pretoria 0184
• Tel: 012 386‐1321
• E‐mail: privacy@biddulphs.co.za
• Hours: 8:00 a.m. – 5:00 p.m. (Monday to Friday, except for public holidays)

This statement may be amended periodically. In the event of an amendment, we will publish a revised statement on this webpage.

To continually monitor and, when necessary, improve our handling of your personal information, we will periodically review this statement, security measures, and any other associated activities related to personal data.